Kiffgo is an end-to-end route planning, dispatch, communication and analytics platform for delightful delivery management.
Kiffgo provides a full suite of front and backend applications to help leading enterprises maximize their capacity, efficiency, and speed.
Provides operational teams with an interface for scheduling driver pick-ups and deliveries. With complete, end-to-end visibility of the delivery business as a whole, This module saves critical time identifying who a task should be assigned to.
To provide a high quality service, companies must show customers where their delivery is at all times and enable customer notifications en route. Providing instant access to real-time mapping of driver location is critical to providing a great customer experience.
Today’s drivers need quick access to all of a delivery’s information—customer data, order information, routing data and more. More importantly, they need mobile access to all the tools necessary to complete the transaction—payment applications, delivery verification, tipping payments, rating tools and more.
Integration options are critical to supporting both enterprise systems and essential ecosystem products systems and branded mobile apps. Provide seamless integration options with IT.
Communicate and track Dispatch/Driver chats in the app. Have your entire team inside a private, secure chat platform.
It is best to give customers the flexibility they need to get their messages via any device or communication channel, and include in-app messaging to let customers and drivers communicate directly with each other to eliminate any potential problems.
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